303.652.6164 (p) 303.652.3532 (f)
Written authorization for returns is required by KoolSpot. All returned goods must be in sellable condition and in the original packaging. A 15% restocking fee will be applied if KoolSpot needs to remove labels/stickers from the product or if KoolSpot needs to re-box the product. Customer assumes all freight costs associated for the returned goods. Custom shades are cut to order and are not returnable.